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Returns & Refunds
Skateboards of Choice has a no-nonsense no-quibbles returns policy.The European Consumer Protection (Distance Selling) Regulations 2000 say that you have the right to cancel an order without giving a reason within 7 days.
On Skateboards of Choice, you may cancel an order within 7 days for a full refund. If your order has already been despatched when we receive your cancellation, we will deduct the cost of shipping your order from your refund.
You may exchange unused and unopened products within 30 days for alternative items.
Unless items are defective, you return them to us at your expense. Alternatively, you may arrange for us to collect the goods from you, but a deduction will be made from the refund to cover the direct cost of collecting the goods.
Defective Items
If the product is defective, please give a full description of the fault and return it in its original box for a full refund or replacement within 30 days.
We are happy to pay the cost of returning faulty items to us.
We test all returned products. Products tested and found to be working will returned to you.
Refunds
The European Consumer Protection (Distance Selling) Regulations 2000 require us to say that your money will be returned within 30 days of cancellation, and it will be. In practise, it will be much quicker - within seven days of us receiving your returned product or us arranging to collect it from you.
To return an item
Please enclose a note giving the reason for the return, wrap the package securely and send it to the address below.
If you are returning an item because it is defective, or because of a mistake on our part, we will be happy to refund the cost of returning it to us.
Skateboards of Choice
Unit A, Locksbrook Road
Bath
BA1 3EU
United Kingdom This returns policy does not affect your statutory rights.
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